Privacy Policy

Last Updated: February 2026 (Version 1.0)

Data Controller

LeadCatch24 is operated by Next Door Devs Ltd, data controller. We are a private company limited by shares registered in England and Wales (company number: 11177554). Registered office: 64 Southwark Bridge Road, London, England, United Kingdom, SE1 0AS. Contact us at support@leadcatch24.com for privacy questions.

What Personal Data We Collect

We collect personal data when you voluntarily provide it via forms or services on leadcatch24.com, including:

• Name
• Email address
• Phone number
• Business details (e.g., company name, role, website)
• Any other information you submit in messages or forms

We may also collect:

• Technical data (e.g., IP address, browser type, device info) via server logs or analytics tools (if used).
• Usage data (e.g., pages visited) if cookies/analytics are enabled (with consent).

We do not collect sensitive or special category data unless explicitly provided (and only with appropriate basis).

How and Why We Use Your Data (Purposes and Lawful Basis)

We process your data for these purposes:

• To respond to enquiries, provide lead capture services, and follow up (lawful basis: legitimate interests — UK GDPR Art. 6(1)(f) — our interest in delivering services and growing business is balanced against your rights via assessment).
• To communicate updates, offers, or related services (lawful basis: consent if marketing; or legitimate interests for relevant B2B communications with opt-out).
• To improve our website/services (lawful basis: legitimate interests).
• To comply with legal obligations (lawful basis: legal obligation).

For marketing emails or SMS, we comply with PECR — opt-in consent where required, or soft opt-in for similar B2B services with clear opt-out.

Recipients and Sharing

We share data only as necessary:

• With trusted service providers (e.g., email or CRM tools, hosting, analytics — if used).
• If required by law or to protect rights.

We do not sell, rent, or share your personal data — including phone numbers — with third parties for their own marketing purposes.

We do not sell or share your phone number with third parties.

International Transfers

Some providers (e.g., US-based like Google or email services) may process data outside the UK. Transfers are safeguarded by UK adequacy decisions or appropriate mechanisms (e.g., standard contractual clauses).

Data Retention

We keep data only as long as necessary:

• Enquiry or lead data: Up to 12–24 months (or until no longer needed for follow-up), then deleted unless required longer by law.
• Marketing consent records: Until consent withdrawn.

Security

We use reasonable technical and organisational measures (e.g., encryption, access controls) to protect your data from unauthorised access, loss, or misuse.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling with legal or significant effects.

Your Rights Under UK GDPR

You have rights to:

• Access your data
• Rectification (correct inaccuracies)
• Erasure ("right to be forgotten")
• Restriction of processing
• Data portability
• Object to processing (e.g., legitimate interests or direct marketing)
• Withdraw consent (where applicable)

Email support@leadcatch24.com to exercise rights — we respond within one month (extendable if complex).

Complaints

If unhappy with our handling, complain to the Information Commissioner's Office (ICO) at ico.org.uk.

SMS-Specific Statement

I agree to receive phone calls and text messages from LeadCatch24 (operated by Next Door Devs Ltd), including automated, AI-generated, pre-recorded, or artificial voice calls and texts, for marketing and promotional purposes. Message frequency varies (up to 10 messages per month). Message and data rates may apply. You can opt out anytime by replying STOP to any message or emailing support@leadcatch24.com. Consent is not required to purchase goods or services and is not a condition of using our site. See our Privacy Policy and Terms of Service for details.